Contact

Privacy Policy

Last updated: January 1, 2026

1. Data Controller

Bruter Vimerp Ozel
8 Victoria Embankment, Point, Durban, 4001, Durban, 00000
Email: [email protected]
Tel: +27 31 301 7740

2. Legal Framework

The processing of personal data is carried out in accordance with applicable data protection legislation.

3. Data We Collect

  • Full name
  • Email address
  • Phone number
  • Physical address
  • Service history and preferences

4. Purpose of Processing

  • Appointment booking and service delivery
  • Customer communication and support
  • Sending appointment reminders
  • Improving our services
  • Compliance with legal obligations

5. Cookie Policy

TipoNombreFinalidadDuración
Essentialck_consentStores cookie consent preference1 year
Functionalsession_idMaintains your sessionSession
Analytics_gaGoogle Analytics usage tracking2 years

6. Data Sharing

We do not sell your data to third parties. We only share data with technical service providers under confidentiality agreements and with authorities when required by law.

7. Retention Period

We retain data for as long as necessary to provide our services and to comply with our legal obligations.

8. Your Rights

  • Access: Know what data we hold about you
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data where applicable

9. Children's Privacy

We do not knowingly collect data from children under 16 without parental consent.

10. Security

We implement technical and organizational measures to protect your data including SSL encryption, restricted access and regular backups.

11. Changes to This Policy

We may update this policy periodically. Material changes will be communicated by email or via a notice on the site.

12. Contact for Privacy Matters

For privacy inquiries, contact us at the email or address listed in Section 1. We aim to respond to all inquiries within 30 days.

13. POPIA — Protection of Personal Information Act

We process your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). You have the right to access, correct, and request deletion of your personal information held by us. To exercise these rights, contact our Information Officer at the details provided below.

14. Information Officer

Our designated Information Officer is responsible for ensuring compliance with POPIA. You may contact the Information Officer at the email address listed on our Contact page. Complaints may also be lodged with the Information Regulator of South Africa at inforeg.org.za.

15. Lawful Basis for Processing

We process your personal information on the basis of your consent, the performance of a contract, or a legitimate interest in providing legal services. We do not sell or share your personal information with third parties for marketing purposes without your explicit consent.